Whitelisting Instructions

While we applaud the anti-spam industry for removing all of that junk mail from many of our inboxes, sometimes legitimate email publications are mistaken as unwanted.

To make sure that you receive all of the vital information included in our emails, we ask that you take just a minute or two to add it to your “safe” or permitted email sender list.

This usually involves simply adding our sending address:


to your whitelist, safelist, or list of priviledged senders, commonly known as whitelisting a publication.

Please refer to the following whitelisting instructions you can use to whitelist us, depending on the filtering solution you use:

AOL | CleanMyMailbox | Cloudmark SpamNet | Earthlink | Gmail | Hotmail | Mailblocks | MailSheild | MailWasher| McAfee Spamkiller | MSN | Oddpost | Outlook 2003 | SpamAssassin | SpamButcher | SpamCop | Spameater Pro | Spam Inspector | Spam Interceptor | Spamkiller | SpamPal | Spam Sleuth | Verizon | Yahoo! MailOther providers


  • Go to keyword: Mail Controls.
  • Select the screen name we’re sending our emails to.
  • Click Customize Mail Controls For This Screen Name.

Version 9.0:

  • Open your latest e-mail from us.
  • Click the Add Address button (on the right) to add to your “People I Know” list.

Alternatively, you can just send an e-mail to: anna@rhprotocol.com, and that will add us to your “People I Know” list automatically. To do this:

  • Open your latest e-mail from us.
  • Click the Reply button (it’s in the top right corner).
  • A new email window opens with the wrong address in the “Send To” box.
  • Replace the address in the Send To box with: anna@rhprotocol.com
  • Click Send Now (in the top right corner).
  • Even if the e-mail you send doesn’t get through to us, the act of sending it does the job of putting us into your “People I Know” list.


If e-mails from us are filtered, from the spambox, click on the white “W” icon on the left column of the mailing. When the pop-up window comes up, simply click the Add to Whitelist button.

Alternative whitelisting methods:

  • Click on the White List button.
  • Add: anna@rhprotocol.com to the bottom of your existing list.
  • Click the Submit List button.

Cloudmark SpamNet:

  • Select Cloudmark | Options… from the Cloudmark SpamNet toolbar in Outlook.
  • Click Advanced.
  • Go to the Whitelist tab.
  • Click the Add button.
  • Type: anna@rhprotocol.com
  • Click OK.
  • Click OK.
  • Click Yes.
  • Click OK.


  • Click on Address Book (it’s over on the left, below your Folders).
  • When your Address Book opens, click the Add button.
  • On the Add Contact screen, find the Internet Information box.
  • Enter anna@rhprotocol.com into the top Email box.
  • Click Save.


  • Click Contacts along the left side of any Gmail page.
  • Click Add Contact.
  • In the primary email address box, type anna@rhprotocol.com.
  • Click Save.


  • Click the Options link, on the main menu tabs, then Safe List.
  • Type: anna@rhprotocol.com in your Safe List.
  • If you see a message that should not be in your Junk Mail folder, click ‘This is not Junk Mail’ to avoid having e-mail from the same source sent to the Junk Mail folder in the future.


  • Click the Addresses tab.
  • Click New.
  • Type: anna@rhprotocol.com
  • Make sure ‘Accept Mail From This Address’ is selected under Receiving Options.
  • Uncheck ‘Display in People Picker’ under Other options.
  • Click Submit.
  • Click OK.


  • Click Friends from the toolbar.
  • Click Add.
  • Type: anna@rhprotocol.com
  • Click OK.


  • Click Tools, then Blacklist & Friends.
  • Click Add… on the right, the Friends list side.
  • Make sure Plain email address is selected.
  • Type: anna@rhprotocol.com
  • Click OK.
  • Click OK.

McAfee Spamkiller:

  • Click Friends from the sidebar.
  • Click Add.
  • Type: anna@rhprotocol.com
  • Click OK.


  • Click on Settings: E-mail | Junk e-mail (it’s at the bottom left of the screen, just above Calendar)
  • On the E-mail settings screen, click Junk E-Mail Guard.
  • Select Safe List.
  • In the space provided under “Add people to the safe list”, enter anna@rhprotocol.com
  • Click Add.


  • Check your ‘Probably Spam’ folder.
  • If you see that our email was incorrectly filtered out, select it, and click the ‘Move to Inbox and Mark as Not Spam’ button.

Outlook 2003:

  • Add anna@rhprotocol.com to your Safe List.
  • Add anna@rhprotocol.com to your Personal Contacts in your Outlook Address Book.
  • Open any desired e-mail, then select Mark as Not Junk.



  • Click the Configure button.
  • Go to the Known Senders tab.
  • Click Add under ‘Known Good Senders and Recipients’.
  • Type: anna@rhprotocol.com
  • Click OK.
  • Click OK.


  • Open your browser and go to: https://webmail.spamcop.net
  • Log into your SpamCop account.
  • Click on the Options icon in the toolbar.
  • Under Mail Management (in the middle), click SpamCop Tools.
  • Select Manage your personal whitelist.
  • Near the bottom, where it reads “Click here to add to your whitelist”, click on Click here.
  • Enter anna@rhprotocol.com in the first empty slot.
  • Click Submit.

Spameater Pro:

  • Click Filters from the sidebar.
  • Click the Approved Senders tab.
  • Click Add Filter.
  • Type: anna@rhprotocol.com under Address.
  • Choose ‘Full Email Address’ under Address Type.
  • Select Email Domain.
  • Click OK.

Spam Inspector:

  • Select Spam Inspector, then ‘Manage Friends List’ from either the Spam Inspector toolbar or from the Outlook menu.
  • Make sure Email is selected under ‘Add a New Friend’.
  • Type: anna@rhprotocol.com
  • Click the >> button.
  • Click Close.

Spam Interceptor:

  • Follow the Trusted link under > Authentication Lists.
  • Enter the email address: anna@rhprotocol.com
  • Click Add.


  • On the Spamkiller sidebar, click Friends.
  • Click Add.
  • Enter anna@rhprotocol.com and click the OK button.


  • Click on the SpamPal system tray icon with the right mouse button.
  • Click ‘Add to Whitelist’ from the menu.
  • Type: anna@rhprotocol.com
  • Click Add.

Spam Sleuth:

  • Select File, then Configure.
  • Go to the Friends category.
  • Make sure Active is checked.
  • Type: anna@rhprotocol.com on a line by itself in the entry field.
  • Click OK.


  • Go to your Verizon Inbox.Click Options.
  • Select the Block Senders tab (near the top of the screen).
  • On the Block Senders screen, you’ll see both a “Block Sender List” and a “Safe List”. In the space where it says “Enter e-mail address or sub domain to always accept even if the domain is blocked”, enter anna@rhprotocol.com.

Yahoo! Mail

  • Open your Yahoo! mailbox.Click Mail Options.Click Filters.Click Add Filter.In the top row, labeled ‘From header:’ make sure Contains is selected in the pull-down menu. Click in the text box next to that pull-down menu, then enter the address: anna@rhprotocol.com. At the bottom, where it says “Move the Message To:” select Inbox from the pull-down menu.
  • Click the Add Filter button again.
  • If our emails have been filtered to your “bulk” folder, simply open the message and click on the “This is not Spam” link next to the “From” field.

Other providers:

  • If our emails are being filtered, try adding anna@rhprotocol.com to your Address Book or Contact list. If this option is not available, try moving the message to your ‘inbox’ or forwarding the message to yourself.If subsequent messages continue to be filtered, call or e-mail your ISP’s technical support and ask how you can be sure to receive all e-mail from anna@rhprotocol.com.
  • Domain: If they need to know the domain we’re mailing from, tell them: rhprotocol.com